Delivery Policy

Shipping

How Do I Check The Status Of A Order?

Tracking your delivery with RocketRush Couriers is quick and easy!

Here’s how:

1. Check Your Confirmation Email or SMS

   • After placing an order, you’ll receive a confirmation with a tracking link and order number.

2. Click the Tracking Link

   • The link will show you real-time updates, including pickup, in-transit location, and delivery status.

3. Contact Our Support Team

   • Can’t find the link or need help? Reach out to us directly:

     • Phone: 817-405-6288

     • Email: [email protected]

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How Do We Ship?

Real-Time Tracking & Updates

Track your shipment live and receive instant delivery confirmations, including signature, photo, or GPS-based proof of delivery.

5. Final Delivery with Care

Your package is delivered directly to the recipient—fast, secure, and hassle-free. If requested, we can collect signatures or provide contactless delivery options.

Shipping Types

• Sameday 1-2-3 Hour Delivery Windows
• Next Day  Before 5 PM 
• Weekend 

• Rates

• 1-Hour Rush Delivery (Hot Shot / Direct Drive)

  • Up to 10 miles – $65

  • 10–20 miles – $85

  • 20–40 miles – $110

  • 40+ miles – Custom Quote

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  • 2-Hour Express Delivery

    • Up to 10 miles – $45

    • 10–20 miles – $60

    • 20–40 miles – $80

    • 40+ miles – Custom Quote

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    • 3-Hour Priority Delivery

      • Up to 10 miles – $35

      • 10–20 miles – $50

      • 20–40 miles – $65

      • 40+ miles – Custom Quote

      Great balance of speed and affordability for same-day needs.

Next-Day Delivery

• Flat rate starts at $25–$40, depending on distance

• Volume and recurring delivery discounts available

Perfect for scheduled, non-urgent deliveries across the metroplex.

Add-Ons & Surcharges

• After-hours / weekend: +25%
• Wait time after 10 mins: $1.00/min
• Additional stops: $10–$20 per stop
• Legal or medical handling fee: $10–$20